In an increasingly digital economy, payment fraud has become a pervasive threat impacting the global financial sector, with losses reaching an alarming $48 billion in 2023....
Payment disputes, while often overlooked, are a common challenge faced by businesses, primarily those in the e-commerce sector. They generally arise when customers’ expectations are not...
In the rapidly growing ecommerce business landscape customer service has shown to be instrumental in fostering prolonged customer relationships and minimizing chargebacks – a major concern...
In the frantic world of ecommerce, a new menace is threatening business progress – chargebacks. A bane for merchants, chargebacks not only drain revenue, but also...
The modern ecommerce landscape is fraught with challenges that merchants must constantly confront. Among these, chargebacks remain a pressing issue. A chargeback occurs when a customer...
Digital commerce is booming like never before, but in the shadows lurks a relentless predator: Fraud. This year, fraudsters have sharpened their tactics, posing a plethora...
Payment disputes – the elephant in the room for many businesses. But what if we said they are often more than just random customer grievances, signaling...
Disputes and refunds are common terms in today’s retail world. But what are they exactly, and how are they different? A clear understanding of these processes...
The SBC Summit Barcelona 2023 just wrapped up and it offered a wealth of knowledge, insights, and networking opportunities. An array of high-profile speakers and experts...